Privacy Policy.

Introduction

This Privacy Policy gives you the details of what information we collect, how we use it and your rights to view, correct or change it.

In order to reflect the fact that our business is always evolving, we reserve the right to change this policy at any time. We will notify site users of any changes to the Privacy Policy.

Want to learn more about your privacy rights in Aotearoa? The Office of the Privacy Commissioner provides further details of the New Zealand Privacy Act and how it protects personal information in New Zealand.

 

Information Matter Collects

Matter Agency operates the following websites: www.matteragency.co.nz

As part of our operations we may gather certain types of information about the users of our sites. The types of information we may collect include:

Personally Identifiable Information:

This is information provided by you (or someone authorised by you or your organisation) when you register for services that we may offer. Examples of these services could include professional services or email newsletters. Providing this information will always be optional for you. However, some services may not be available to you if you choose not to provide it.

Your details are securely stored by our database service provider and are only made available to employees of Matter Agency Ltd. Your email address will not be made available to anyone without your express permission. You are welcome to update your email preferences at any time, to access and update your personal information or to 'opt-out' of receiving further communications from us. We will endeavour to action your request within two working days. To update your details, simply email us at hello@matteragency.co.nz

 Aggregated Data:

This is information that is generated by our systems as they track traffic through our sites. This information does not identify you personally and is not linked to the personally identifiable information that you may have provided.

This information may be hosted with a service provider. Our agreements with them protect the information that we collect from any unauthorised use.

The aggregated data (not the personally identifiable information) may be shared with third parties such as business partners.

Your personally identifiable information may be shared with third parties when we believe in good faith that we are required to do so by law.

 

How We Use Personally Identifiable Information

Where we collect personally identifiable information, our intention is always to provide the best possible service to you while you are visiting our sites. To this end we may use the information that you provide for the following purposes:

  • To help provide any other services that you have requested.

  • To offer the most relevant information suitable to you and your interests.

  • For any marketing, promotional, publicity, marketing or market research that we might undertake.

  • For any other purposes for which you have given permission.

Occasionally, we may use your data to target you through social media channels such as LinkedIn, Facebook or Instagram. In this case, we match encrypted email addresses with encrypted Facebook data to identify a match in a secure environment. The encrypted data that we provide is deleted as soon as the match is complete and never kept or used by Facebook.

 

Use of Cookies

A ‘cookie’ is a file that resides on your computer and is recognised by our server when you visit our site. A cookie does not provide us with any personally identifiable information, however it does provide details of your IP address, the computer platform that you use (eg Mac or Windows), the browser that you use (eg Microsoft Explorer or Netscape) and what domain you are accessing our sites from.

We use cookies to:

  • Track traffic patterns to our site

  • Ensure that the most relevant content is being shown to users of the site

If you would rather we did not use cookies with you, you can refuse them by turning them off in your browser and/or deleting them from your hard drive. You will still be able to visit our sites.

 

Got a Question?

Please don’t hesitate to contact us on hello@matteragency.co.nz